These Terms and Conditions ("Terms") govern your use of the services provided by Canada Energy and Power (“we,” “our,” “us”) through our website and authorized platforms. By using our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Our Services

Canada Energy and Power offers:

Electricity and natural gas connection services in Canada

Assistance with utility bill payments

Access to promotions and discounts from authorized utility providers

We act as an authorized dealer and liaison between customers and utility companies.

2. Eligibility

To use our services, you must:

Be a resident or business entity in Canada

Be at least 18 years old

Provide accurate and complete information

We reserve the right to refuse service if any information is found to be false or misleading.

3. User Responsibilities

You agree to:

Provide accurate personal, contact, and billing information

Maintain the confidentiality of your account credentials

Not use our services for fraudulent or unlawful activities

You are solely responsible for any activity under your account.

4. Service Limitations

We strive to ensure continuous access to our services but do not guarantee uninterrupted or error-free operations. We are not responsible for:

Delays or failures by utility providers

Denial of service due to inaccurate information

Technical issues outside our control

5. Fees and Payments

You agree to pay all applicable fees for services requested. All payments are final once services have been submitted to utility providers, except as stated in our [Refund and Return Policy].

6. Third-Party Relationships

We partner with licensed utility companies to offer promotions and services. While we facilitate service activation and billing support, final service delivery is subject to the policies of each respective utility provider.

7. Intellectual Property

All content on our website—including logos, graphics, text, and software—is the property of Canada Energy and Power or its partners and may not be copied, modified, or used without written permission.

8. Privacy

Your use of our services is also governed by our [Privacy Policy], which explains how we collect and use your personal information.

9. Limitation of Liability

To the fullest extent permitted by law, Canada Energy and Power is not liable for:

Any indirect or consequential losses

Errors made by utility providers

Unauthorized access to your data due to user negligence

Our total liability is limited to the amount paid for the service in question.

10. Termination

We may suspend or terminate your access to our services without prior notice if you violate these Terms or engage in fraudulent or harmful activity.

11. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on our website with an updated effective date.