Privacy Policy

At Canada Energy and Power, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and services.

1. Who We Are

Canada Energy and Power is a service provider offering electricity and gas connections across Canada. We also assist customers in managing their energy bills by providing promotions and discounts as authorized dealers for various utility companies.

2. What Information We Collect

We may collect the following types of personal information from you:

Contact Information: Name, address, email, phone number.

Service Information: Utility account details, meter numbers, service preferences.

Identification Data: Government-issued ID (when required for verification).

Billing Information: Payment method, billing history.

Usage Data: Information about how you use our website and services.

3. How We Use Your Information

We use your information to:

Process electricity and gas service applications.

Verify your identity and service eligibility.

Communicate with utility companies on your behalf.

Offer promotions, discounts, and billing support.

Respond to customer service inquiries.

Comply with legal and regulatory requirements.

4. Sharing of Information

We do not sell your personal information. We may share your information with:

Authorized utility partners to facilitate service connections.

Payment processors for bill payments.

Government or regulatory bodies if required by law.

Service providers assisting with website hosting, customer support, or marketing (under confidentiality agreements).

5. Data Protection

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Rights

You have the right to:

Access and update your personal information.

Request deletion of your data (subject to legal obligations).

Withdraw consent for marketing communications.

To exercise any of these rights, please contact us using the details below.

7. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect site functionality.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised date.